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ServiceNow Skills See Meteoric Rise in Poland

October 5, 2023

ServiceNow has rapidly emerged as one of Poland’s most sought-after skills for IT professionals.

The cloud computing platform helps companies manage digital workflows and operations. Forbes named ServiceNow the world’s most innovative company in 2022 for its game-changing approach to enterprise service management.

Polish developers are scrambling to add ServiceNow skills to their repertoire. The number of professionals listing ServiceNow expertise on LinkedIn has doubled in the past year alone.

Let’s dive deep into the key stats and trends fueling the ServiceNow job boom in Poland:

Surging Demand for ServiceNow Talent

The ServiceNow talent pool in Poland has exploded:

  • 8092 developers now list ServiceNow as a skill (+100% year-over-year growth)
  • 4000 new ServiceNow developer profiles have been added in the past 12 months
  • 782 open ServiceNow job roles waiting to be filled
  • 5000+ developers open to new ServiceNow opportunities

ServiceNow-related job postings surged 169% over the past year, according to Ntiative market data.

It’s now one of the most in-demand skill sets in the country.

Salaries Are Rising Fast

Salaries for ServiceNow professionals have risen quickly amid surging demand.

Here are the typical ServiceNow developer salary ranges in Poland according to Ntiative benchmark data:

Level B2B UoP
Junior PLN 10,000 – 16,000 PLN 8,000 – 13,000
Mid PLN 16,000 – 24,000 PLN 13,000 – 22,000
Senior PLN 24,000 – 38,000 PLN 22,000 – 28,000
Principal PLN 38,000+ PLN 28,000+

Salaries for mid-level and senior roles often exceed averages for software developers in Poland. ServiceNow professionals are in the driver’s seat when it comes to negotiating compensation.

Which Cities Have the Most ServiceNow Talent?

The cities with the most ServiceNow developers:

  1. Warsaw (1912 developers, +53%)
  2. Krakow (1767 developers, +50%)
  3. Wroclaw (924 developers, +48%)

The top cities to hire talent:

  • Wroclaw (924 developers)
  • Katowice (669 developers)
  • Lodz (550 developers)

Top Universities

The universities producing the most ServiceNow talent:

  • Jagiellonian University
  • University of Lodz
  • University of Warsaw
  • AGH University of Krakow
  • Warsaw University of Technology
  • Uniwersytet Ekonomiczny w Krakowie

Top Industries

The industries employing the most ServiceNow developers:

  • IT & Services (2039 developers)
  • Computer & Network Security (680 developers)
  • Computer Software (657 developers)
  • Management Consulting (351 developers)
  • Computer Hardware (252 developers)

Virtually every technology-driven industry is adopting ServiceNow to optimize workflows and operations. The most sophisticated Polish employers are leading the charge.

Top Companies Employing ServiceNow Talent

By Talent Pool Size

The companies with the most ServiceNow talent (1y change):

  • Capgemini (386 developers, -20%)
  • Fujitsu (232 developers, -9%)
  • Atos (180 developers, -16%)
  • HCLTech (173 developers, -18%)
  • Kyndryl (154 developers, -13%)

By Talent Pool Growth

The companies growing talent pools fastest (1y change):

  • Eviden (+733%)
  • LTIMindtree (+560%)
  • Bosch (+105%)
  • Warner Bros. Discovery (+61%)
  • DB Schenker (+57%)

These firms are aggressively ramping up ServiceNow capabilities and gaining a competitive advantage. Their hiring levels reflect high aspirations for how ServiceNow can transform operations.

By Talent Pool Decline

Companies with shrinking talent pools (1y decline):

  • DLA Piper (-35%)
  • Infosys (-33%)
  • Engage ESM (-30%)
  • Swarovski (-25%)
  • Credit Suisse (-26%)

Most Common Skills

  • ITIL (31% of profiles)
  • Technical Support (31%)
  • Active Directory (30%)
  • SQL (23%)
  • IT Service Management (23%)
  • Jira (23%)
  • Analytical Skills (21%)
  • Troubleshooting (21%)
  • Data Analysis (18%)
  • SAP Products (17%)

ServiceNow professionals also commonly possess skills in IT service management principles like ITIL, networking competencies like Active Directory, and collaboration platforms like Jira.

Fastest Growing Skills (1y growth)

  • Customer Experience (+179%)
  • Acting (+134%)
  • Cybersecurity (+121%)
  • MS Azure (+119%)
  • AWS (+114%)
  • Customer Support (+111%)
  • Customer Satisfaction (+107%)
  • MS Power BI (+101%)
  • DevOps (+101%)
  • Finance (+100%)

Cloud platforms like Azure and AWS are being deployed alongside ServiceNow to enable greater agility and automation. Customer service skills also complement ServiceNow’s capabilities.

Outlook for ServiceNow Careers

ServiceNow has quickly become one of the hottest skill sets and most in-demand roles for developers in Poland. Given ServiceNow’s expansion plans and growing strategic importance, this rapid growth will likely continue.

Salaries are rising briskly as demand outstrips supply. There are abundant job openings at exciting employers. And more developers are prioritising ServiceNow skills.

For both companies and IT professionals, now is the time to capitalise on the ServiceNow job boom in Poland. The future looks very bright for ServiceNow careers.

NTIATIVE is a recruitment agency for Software Developers, including ServiceNow and Salesforce developers. We find tech talent in Krakow, Warsaw, Gdansk and all other major cities in Poland.

Read also our other posts in the Talent Insights series:

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