We used a two-pronged approach to meet these goals. Our embedded recruiters worked in Warsaw to find technical talent, while our central team in Krakow managed the back-office setup. We conducted extensive market mapping to identify candidates with the required language skills and technical background.

Technical roles recruited

• Technical Support Engineers to manage platform reliability

• Multilingual customer support advisors for global operations

Our recruiters completed the hiring targets within six months. We successfully transferred the HR processes from the UK and USA to Poland. Today, we still handle the monthly HR administration and payroll processing for TaskRabbit, ensuring their Warsaw hub remains fully operational and compliant. By using this unified model, the client reduced their recruitment costs by 15%.

Operating a multilingual hub in Warsaw involves significant administrative work regarding B2B contracts and local tax law. We use our group firms, Easybooks and Easy Talent Solutions, to manage these requirements. We provide the payroll and accounting systems that allow international firms like TaskRabbit to scale their Polish departments without the need for a large local finance team.