Governance and Process Specialist

About the company

Our client is a leading contract development and manufacturing organization serving the pharmaceutical, nutraceutical, biotechnology, and healthcare industries. The company provides fast, flexible, and personalized development and manufacturing solutions for international markets.

Its mission is to help customers move confidently toward what comes next by combining speed, excellent service, and high-quality execution. The organization values dynamism, collaboration, passion, and continuous growth, fostering an environment where employees can contribute to meaningful improvements across a complex, international operation.

What the job entails

The Governance and Process Specialist will support process harmonization and governance initiatives across multiple production sites and business functions. The role will assess current ways of working, identify variations, and help establish consistent global standards while documenting justified local requirements.

Key responsibilities include facilitating cross-functional workshops, developing process maps and BPMN workflows, maintaining the master data process inventory, and preparing policies, procedures, work instructions, and governance documentation. The position will also define RACI models, approval frameworks, and business controls supporting regulatory and audit requirements.

Working closely with business owners, subject matter experts, data stewards, and IT teams, the specialist will clarify responsibilities, encourage adoption of governance practices, and identify opportunities for automation, centralized master data operations, and future SAP-enabled transformation.

Key requirements / What we look for

• Bachelor’s degree in business, engineering, information systems, or a related field.

• 3–5+ years of experience in process analysis, governance, or transformation.

• Hands-on experience with process mapping and documentation, including BPMN, Visio, or equivalent.

• Experience facilitating cross-functional workshops in international, multi-site organizations.

• Strong analytical, communication, stakeholder management, and documentation skills.

• Exposure to Master Data Governance, shared services, Lean, or Six Sigma is an advantage.

• Professional fluency in English and a collaborative, improvement-focused mindset.